Refund and returns policy
Cancellations and Refunds
You may cancel any order for a product or service you have purchased within 14 days of placing an order by contacting us with your request. You will receive a refund within 14 days of your request providing you have not accessed the services or used the product.
We consider that a service has been accessed when you’ve started an online course or have downloaded any content that is part of a service you have paid for.
If you are not happy with the service/s because for example you believe the service differs from what is stated on our website or because you can’t access the service, please contact us so we can try to put things right. If you are still unhappy with the service, we will consider your refund request in accordance with the Consumer Contracts Regulations.
Our Customer is very important to us and we will aim to assist and respond to any queries.
Please telephone 07584058400 or email firstname.lastname@example.org. Our office hours are Monday–Thursday (9am–5pm) and Friday (9am–4.30pm).
Your rights to cancel and your rights to receive a refund may differ if you used a promotional code or other offer. Further details will be set out with the relevant offer.
Changes to Services
We will contact you if we make a significant change to a product or service we are providing to you.
We reserve the right to edit or remove content, learning and offers available as part of a product, program or subscription at any time.
LifeSportUK reserves the right to suspend or terminate your access to services at any time, with or without notice or explanation, if it believes you fail to comply with these terms.
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